We create platforms
that convince users
For us, a successful e-commerce platform starts with the strategy, in which we compare the company's goals with those of its customers. We then support you in implementing the platform, including all individual requirements.
DIVERSE E-COMMERCE CONSULTING
Of course, the implementation of an online store for direct sales is the most obvious. But what about individual insurance applications, prepared and high-quality leads for car purchases or the conclusion of publishing subscriptions?
For us, these are just as much a part of e-commerce as registering for paid online services or the donation function for charitable institutions. At the beginning of our e-commerce consulting, we therefore first clarify which goals you want to achieve.
Over 20 years ago, we built a unique website for SOS Children's Villages with direct online payment of donations and the option to conclude sponsorships. Since then, e-commerce platforms in various forms have been deeply rooted in our DNA.
From e-commerce consulting to implementation
We are happy to support you in the implementation of simple, but also highly complex and extensive online stores. Of course, this also includes the design of corresponding checkout functionalities and the connection of payment providers or backend systems.
This can mean developing the application individually to your requirements, but also intelligently integrating and networking external software providers. For example, we have experience with Recurly as a billing service provider to realize recurring payments. This eliminates the complexity of managing subscriptions and having to implement them in your own application.
In e-commerce consulting, we work with you to develop a digital e-commerce strategy upstream and, after implementation, take care of the smooth operation and successful marketing of your online sales channel.
Our goal: conversion optimization
With our strategic approach, we already have the goal in mind during project planning. Goals are defined very early on in the process that will later ensure a high-conversion website. The goals are first developed from a company perspective in several workshops. At the same time, however, we also ensure that the goals of the users in particular are met.
Because only satisfied users become customers! The strategy is followed by the concept, in which the optimal user experience is planned. It defines how users are guided through the site, which resources and tools are needed to improve the user experience and how the content can be optimally prepared.Just forms? That's how important the checkout process is!
The last step on an e-commerce platform is the most relevant. A customer is only generated with the last click on a button such as "Buy" or "Order now for a fee". This is why the shopping cart process is particularly important. Users have probably come a long way with research, product and website comparisons. Losing them in the last step is the worst case scenario.
We attach all the more importance to the concept and design of the shopping cart. A clear presentation and simple handling only scratch the surface. This turns simple forms into a complex user experience that is sure to keep users coming back.
