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Type
Topic
Blog
04/25/2023

Good CX to improve the corporate image

Customer Experience
Corporate image
Customer loyalty
UX & CX
Trends
Digital Branding

Good CX to improve the corporate image

A positive CX stands for more than satisfied customers - it can also improve the company's image if it is experienced frequently. Conversely, at a time when customers have the highest expectations, bad experiences usually lead to them switching to a competitor. In this blog post, you can find out how strongly CX influences a company's reputation and how you can increase customer satisfaction.